Frequently asked questions
AYA QR wristbands and the AYA Security Mark: a finder scans the code and you're instantly notified with the location. No app, no account.
All your money back for 100 days. No return shipping.
Applies to online purchases. When you get your money back, the codes on the order are closed.
What is AYA Band?
AYA Band is a QR safety wristband for children. If your child gets lost, a stranger can scan the code and share their location with you — no app, no sign-up needed.
Does AYA track my child?
No. AYA is NOT a tracker. There is no GPS, no battery, no surveillance. The wristband is completely passive — it only activates when someone scans the QR code. No data is collected, no location is shared unless someone actively chooses to help.
What happens when someone finds my child?
They scan the QR code with their phone. With one tap they can share their GPS location with you. You instantly get a push notification with a map showing exactly where your child is — all within seconds.
Is AYA an alternative to AirTag for children?
AYA is a supplement, not a replacement. AirTags and GPS trackers need batteries, charging and Bluetooth. AYA needs none of that - it's a simple wristband with a QR code. It works on every phone (Android and iPhone), in every country, in 117 languages. The person who finds your child doesn't need an app.
Does AYA work on Android?
Yes. AYA works on any phone with a camera — Android, iPhone, or any other smartphone. The person who finds your child doesn't need to install an app. They just scan the QR code with their camera.
What data does AYA store?
Almost nothing. We store the alias you choose and the product code. We don't require a phone number to activate a wristband or name label, but if you provide one at checkout, for delivery or as a luggage callback number, we store it to complete the order. When a scan happens, we store the time and only the GPS location the finder chooses to share. Wristband aliases are anonymised 30 days after expiry. If you'd like your data removed sooner, please contact support.
Can I delete my data?
Yes. Wristband aliases are anonymised 30 days after expiry, and most scan and location data is deleted after 30 days. If you'd like your data removed sooner, please contact support. The single-use wristband itself can simply be cut off after use.
What is the AYA register?
Look up a device by its serial number, IMEI, MAC address or frame number and see whether it is owner-marked with an AYA security mark. Anyone in the world can look up the number, for life.
What does the AYA register cost?
£3.99 one time. Change of owner with no new payment.
What does a lookup show?
The owner has registered exactly this number with an AYA security mark. You can send the owner an anonymous message. Expired mark: no message, location or chat until it is renewed. The number is not registered with AYA. That does not mean the device has no owner, only that it is not owner-marked here. The register never shows the owner's name, phone, email or address, and you do not have to share anything about yourself to look up.
What happens when the owner changes?
The owner removes the device from their dashboard, and the new owner scans the mark. Change of owner with no new payment. Locked by the AYA register. Device type and serial number cannot be changed.