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Orders and saved addresses

How to find your orders and their status in AYA, order again and manage the addresses the app remembers for next time.
Want to check whether your parcel has shipped, find a receipt or fix the address the app fills in for you? It is all in your order history and under saved addresses.

How to find your orders

  1. Open your settings with the round icon in the top right corner.
  2. Under Order history your orders are listed with number, quantity, date, price and status, such as Processing, Shipped or Delivered.
  3. Tap an order to open its page with the details.
You also find Order history at the bottom of the home screen. There you can tap Order again to buy the same thing once more.
An order with the status Awaiting payment cannot be opened from settings. If you did not finish paying, the home screen shows a card where you can pay now.

How to manage saved addresses

  1. Open your settings and find Saved addresses.
  2. Save addresses decides whether the app saves your address when you buy. When it is on, the address is saved automatically at checkout.
  3. Your default address is marked Default.
  4. Tap the cross next to an address to remove it.

Good to know

  • If you turn Save addresses off, it says Addresses won't be saved at checkout, and you enter the address each time.
  • Order history only appears when you have at least one order.
  • If you have questions about an order, write to us via Contact support.
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