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AYA FamilyAmagama nemibandela

Amagama nemibandela e-AYA Band

Lawa magama asebenza ekuthengeni amabhande e-AYA ngokusebenzisa i-qrx.dk futhi achaza imizali, ukulethwa, amagavu okuthola, ukubuya, ukubheka izinkomplaini nokuxhumana kwamanzi.
Lasala emuva: 19 Ephreli 2026

Ikhompani nokuxhumana kwamanzi

AYA Band ithengiswa ngu-Avira Apps ApS. Uma una-queries mayelana ne-odara yakho noma kuthanda uxhumane nathi mayelana nokuletwa, ukubuya noma izinkomplaini, ungasebenzisa imininingwane engezansi noma ipheji lokusekela kwethu.
Ikhompani
Avira Apps ApS
CVR
46212738
Iphindiresi
Ringstedgade 146
4700 Næstved
Danmark
Umuwayiwaye
+45 27 14 14 48

Imikhakha nemigqalo

AYA ithengisa isikhwama se-QR sezikhosikazi. Incazelo yemkhakha, amanzi namanje, ubuningi kanye nezindleko zokuhatisa ziboniswa lapho emakhalimini nemakhalimini ngaphambi kokugcina ukuthengiswa.

Imali

Imali ilodwa ngokusebenzisa izindlela zokukhokha eziboniswa ekubuyeni. Isamba selodwa lapho oda liqu limukelwe. Uthola ukunikeza oda noma iresiti usebenzisa imininingwane yokuxhumana oyinikezile.

Ukuhatisa

Ngokuvamile siyapakisha ama-oda emuva ngo-1-2 izinsuku zokusebenza. Isikhathi esilinganiswa sokuhatisa sincike ekuseni okuhatiswa namakarriyeri. Izindleko zokuhatisa kunye nokukhetha kokuhatisa ziboniswa ekubuyeni ngaphambi kokungqinwa kwe-oda.

Ilungelo lokusiyeza

Isiqalo sabagcini sinesilungelo se-14-emini sokutsiyeza ngokuthengiswa khatshana. Isikhwama se-AYA siyakwenziwa ngemuva kokuqala oda futhi singase siwele eqenjini lezinto ezenziwe ngokwesiqalo noma ngokuthembile uma ukusulwa kuqalile. Uma ufuna ukumisela oda, xhumana nathi ngokushesha futhi sizokutsheleza uma oda lingamamiswa.

Izibuyelo

Uma isithako siyabuyela, kufanele sibuyele ngokulingana okufanayo nesimo lapho kwamukwa khona futhi ngoxwayelo olungenziwe nathi. Imikhakha ezenziwe ngokwesiqalo ngokuvamile ayibuyeli ngemuva kokugcina ukusulwa. Njalo xhumana nathi ngaphambi kokuthumela isithako emuva.

Igaranti kanye nezikhalazo

Ama-wristbands ne-labels e-AYA enziwe ngokwezifiso, ngakho-ke ngokuvamile awahlanganiswa nelungelo lokuhoxa. Njengokubuyisela, sihamba ngokuphelele ngemikhiqizo yethu: uma umkhiqizo ungasebenzi njengoba kufanele, sizothumela omusha noma sikubuyisele imali. Ubuye ube nelungelo elisemthethweni lokukhala ngama-defects iminyaka engu-2.

Ukulawulwa kwezikhalazo

Uma kunenzwadi noma izinkinga nge-oda lakho, xhumana nathi ngokushesha futhi chaza inkinga. Sizokuthi sihlole uma unelungelo lokuthatha indawo, isikhundo, ukunciphisa inani noma ukubuyisela imali ngaphansi kwemithetho eyisebenzayo.

Ukuxabana nokusoluza ukunxulunyiswa

Sizama ukuxazulula zonke izingxabano ngengxoxo nomthengi. Uma lokho kungaphumeleli, ungathumela isikhalazo njengekhasimende kwiDanish Centre for Complaint Resolution ngaphansi kweDanish Appeals Boards Authority, uma izimo zihlangabezana. Umthetho waseDenmark uyasebenza.

Umgomo wezomthetho

Ukuthenga kwakho kuvikelwe ngumthetho wezokuthenga waseDenmark. Ukuthengiswa kulawulwa, phakathi kwabanye, yilezi zinto ezilandelayo, ezitholakala ngombhalo ophelele kuRetsinformation (iphothali esemthethweni yolwazi lwezomthetho yaseDenmark):
Izikhalazo mayelana nokuthengwa zingathunyelwa kwiDanish Centre for Complaint Resolution kanye neConsumer Complaints Board ngaphansi kweDanish Appeals Boards Authority, uma izimo zihlangabezana. Bheka: naevneneshus.dk · forbrug.dk