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AYA FamilyNgā Tikanga me ngā Āhuatanga

Ngā Tikanga me ngā Āhuatanga mō te Roopu AYA

Ka pā ēnei tikanga ki ngā hōmaitanga o ngā roopu AYA puta i qrx.dk me te whakawhiti i te utu, te kawe, te mana whakakāinga, ngā hoki, te whakahaere amuamu me ngā taipitopito whakapā.
I whakabui inaianei: 19 Āperira 2026

Taipitopito Kamupani me Whakapā

Kua hōmaiangia te AYA Band e Avira Apps ApS. Ki te hiahia koe i etahi pātai mō tōu raupapa, ki te whakapā atu mō te kawe, ngā hoki, ngā amuamu, ka taea e koe te whakamahi i ngā taipitopito i raro nei, i tō whārangi āwhina rānei.
Kamupani
Avira Apps ApS
CVR
46212738
Wāhi Noho
Ringstedgade 146
4700 Næstved
Danmark

Ngā Mōwaho me ngā Utu

E hokohoko ana AYA i ngā roopu whakaoranga QR mō ngā tamariki. Kua whakaaturia ngā whakaahuatanga mōwaho, ngā utu o nāianei, ngā tokomaha me ngā utu kawe ki te whārangi whaiwhakaaro me i te takatakahanga i mua i tō hōmaitanga.

Te Utu

Ko te utu ka mahitohia haere mā te ipurangi mā ngā huarahi utu i whakaatuhia i te tirohanga. Ko te nui ka tonoa anake ina kua oti te raupapa me te whakaae. Ka tae atu he whakamanatehanga raupapa, he whakatupuranga tuhinga ranei mā ngā korero hopu i homai e koe.

Tukutuku

E whakatapuhia tonutia e mātou ngā raupapa i roto i 1-2 rā mahi. Ko te wā tukutuku e kitea ana kia whai wāhi i te whenua tukutuku me te kaiwhakahaere. Ko ngā utu tukutuku me ngā huarahi tukutuku ka whakaatuhia i te tirohanga i mua i te whakaae i te raupapa.

Tika ki te tango iho

E nui nei te tika a te kaiwhiwhi ki te tango iho i roto i 14 rā mō ngā hoko tawhiti. Ko ngā roopu whakaata AYA ka whakatupuranga i muri i te raupapa me te whai rīhi pea ki te rerekē mō ngā taonga whakaara-motuhake, rā-motuhake ranei ina kua tīmatangia te whakatupuranga. Kia harikoa koe ki te whakakore raupapa, whakipā atu ki a mātou tuhinga roa ake me te kī atu i te āheinga o te raupaparanga hoki.

Whakahoki

Mēnā ka āhei te taonga ki te whakahoki, me whakahoki atu ki te āhuatanga ōrite tata atu i te wā i tae atu. Ko ngā taonga whakaara-motuhake kaore e āhei ki te whakahoki i muri i te timatanga o te whakatupuranga. Whakipā atu ki a mātou i mua tonu i te tuku i te taonga.

Tūtohinga me ngā whakapae

Ko ngā taura me ngā tapanga AYA e hangaia ana i runga i te tono, nō reira kāore e āhei te whakamahi i te tika ki te whakahoki. Hei utu mō tēnei, ka tautoko mātou i ā mātou hua: ki te kore e mahi te hua i runga i ngā whakaritenga, ka tukuna e mātou he mea hou, kāore rānei ka whakahokia te utu ki a koe. Kei a koe hoki te tika 2-tau e pā ana ki ngā hapa.

Whakatikatika amuamu

Kia kite he raru, he take ranei ki tō raupapa, whakipā atu ki a mātou i tēnei ake me te whakaahua i te take. Ka āta tirotirohia e mātou koe mā te whakakatoa, te whakatika, te whakaheke nui, te utu hoki pea i raro i ngā ture e whai.

Whakahirahira me te whakataurite whakapānga

Ka ngana mātou ki te whakatau i ngā tautohe katoa i roto i te kōrero tahi me te kaihoko. Ki te kore e tutuki, ka taea e koe hei kaihoko te tuku amuamu ki te Danish Centre for Complaint Resolution i raro i te Danish Appeals Boards Authority, ki te tutuki ngā āhuatanga e tika ana. Ko ngā ture o Tenimaka e whakamahia ana.

Ture ā-ture

Ko tāu hoko kei raro i te tiaki o ngā ture kaihoko o Tenimaka. Ko te hokohoko e whakahaerehia ana e ngā ture e whai ake nei, ka taea te pānui katoa i Retsinformation (ko te tūāhanga kōrero ā-ture mōhiotanga o Tenimaka):
Ko ngā amuamu mō tētahi hoko ka taea te tuku ki te Danish Centre for Complaint Resolution (te Poari Whakatau Take Kaihoko o Tenimaka) me te Consumer Complaints Board i raro i te Danish Appeals Boards Authority, ki te tutuki ngā āhuatanga e tika ana. Tirohia: naevneneshus.dk · forbrug.dk