Skip to content
AYA FamilyImigomo nemithetho

Imigomo nemithetho ye-AYA Band

Le migomo isebenza ekuthenga amabhendi e-AYA ngokweqa qrx.dk futhi ichaza ukulungiselela, ukudlulisela, amalungelo okudedela, ukulungisela, ukuphathela izikhalazo kunye nemininingwane yokunxibelelana.
Ibhange lokugcina: 19 Ephreli 2026

Imininingwane yenkampani neyokunxibelelana

I-AYA Band idletshelwa i-Avira Apps ApS. Uma unemibuzo mayelana nomlando wakho noma ufuna ukunxibelelana nathi mayelana nokudlulisela, ukulungisela noma izikhalazo, ungasebenzisa imininingwane engezansi noma ikhasi lethu lokusekela.
Inkampani
Avira Apps ApS
CVR
46212738
Akheli
Ringstedgade 146
4700 Næstved
Danmark

Imikhiqo nezindleko

I-AYA idletshelwa amabhendi e-QR abana. Inchazelo yeprodukthi, izindleko zangoku, inombolo kanye nezindleko zokudlulisela noma zini ziboniswe ekhasini leprodukthi nasekulungiselelweni ngaphambi kokugcina ukulithengisa.

Ukulungiselela

Ukulungiselela kwenzeka online kusetshenziswa indlela zokulingiselela eziboniswe ekukulungiselelweni. Inombolo ikhiqwa lapho umlando usulela futhi wagcina. Ufumana ukunguquka kwemlando noma iriviti kusetshenziswa imininingwane yokunxibelelana onikezile.

Ukudlulisela

Ngokwejwayelekile sibuka izihlahlo ngaphakathi kwe-1-2 osuku lwebiznisi. Umhla wokudlulisela olinganiselwe ucichela enkantolo yokudhliviselwa nomamitholi. Izindleko zokudlulisela kanye nezikhethwi ze- option ziboniswe ekukulungiselelweni ngaphambi kokugciwa umlando.

Ilungelo lokudedela

Aba bosheli banomalungelo we-14 omalanga okudedela kanye nemithengano yemofindo. Amabhendi e-AYA ayafaka emva kokuhlingana futhi angabuye futhi abalulumine okumaingi uma ukulungisela kuqalile. Uma ufuna ukunqamula umlando, xibelelana nathi ngokushesha futhi sitshele umuntu othi umlando ungamela noma cha.

Ukulungisela

Uma isikhiqo singabuye, kufanele sibuye ngendlela efanayo nenendlela eyamukelwayo futhi ngokwesivumelwano nathi. Imikhiqo yomuntu othile ayikwazi ukubuya emva kokusulela. Hlala ukunxibelelana nathi ngaphambi nangini nangini ukuthumela ikhiqo emuva.

Khaniso ne maphutsa

Imikhono ne label ye-AYA ikhiqizwa ngokwezifiso, ngakho-ke ngokuvamile ayihlanganisiwe nelungelo lokuhoxa. Njengokubuyisela, sihamba ngokuphelele ngemikhiqizo yethu: uma umkhiqizo ungasebenzi njengoba kufanele, sizothumela omusha noma sikubuyisele imali. Ungaphinde ube nelungelo elisemthethweni lokuphikisa ngemiphumela emibi iminyaka engu-2.

Ukunikezela ngezikhalazo

Uma kunezinkinga noma izinkinga zemlando, xibelelana nathi njengakushesha nokutshela inkinga. Sizombili ngakho siphathe umuntu othi uphakamiswe noma ungaphakamiswe ngaphansi kwezikhelo ezisebenzayo.

Izikhalazo nokuxazulula inkinga

Sisebenta kugcina kuphendulana nawo onkhe emagama ngenkulumo nemuntfu lothenga. Nangabe loko kuhluleka, ungafaka sikhalazo njengomuntfu lothenga ku-Danish Centre for Complaint Resolution ngaphansi kwe-Danish Appeals Boards Authority, nangabe tigcileko tihlangana. Umtsetfo weDenmark usebenta.

Sisekelo semtsetfo

Kuthenga kwakho kuvinjelwe ngumtsetfo wemuntfu woHwebo weDenmark. Ukuthengiswa kulawulwa, phakathi kwezinye tintfo, ngimitsetfo lelandzela, leyatfolakala ngokugcwele ku-Retsinformation (inkundla yemtsetfo yaseDenmark lapho kutfolakala khona lwati lwemitsetfo ngesemtsetfo):
Tikhalazo ngethenga tingafakwa ku-Danish Centre for Complaint Resolution kanye ne-Consumer Complaints Board ngaphansi kwe-Danish Appeals Boards Authority, nangabe tigcileko tihlangana. Buka: naevneneshus.dk · forbrug.dk