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Found a device with an AYA security mark?

How to contact the owner anonymously after you have scanned an AYA security mark on a computer, phone, bike or other item.
You have scanned the QR code on an AYA security mark, for example on a computer, a phone or a bike. The owner is notified, and you can get in touch without either of you seeing the other's number.

How to help

  1. The top of the page shows what you have found, for example "You found Sara's Mac" or "You found the owner's Mac".
  2. Tap Share my location so the owner can see where the item is. If you would rather not, tap No thanks, I won't share.
  3. Tap Audio call to call through AYA, or Message to write. You can Add photo and tap Send message.
The page you see when you scan a security mark
The page you see when you scan a security mark
The owner's phone number, email and address are never shown. Everything goes through AYA.

Good to know

  • At the bottom you can tap Look up in the AYA register. If the item has a serial number or IMEI, you can see there whether it is owner-marked, even if the mark has been removed.
  • The page works for 3 minutes after you scan. If you see "Scan the QR code again", scan the mark again.
  • If the mark has expired, you see "Security mark expired", and the owner cannot be notified through the mark. Try the AYA register instead, or hand the item to the police or a lost property office.
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